Lessons Learned from Implementing a Tailored VBHC Model in a Dutch University Hospital

This study aims to gather insights on the enablers and barriers of implementing a tailored VBHC model in a Dutch university hospital, considering the perspective of the physicians and nurses.

Several barriers to VBHC were uncovered within the findings:

• A main barrier is the lengthy time required for implementation
• Challenges in shaping the involvement of patients and ongoing changes in hospital departments
• Non-user-friendly Electronic Health Records system, and a lack of digital skills / experience in working with this system

Ultimately, to support the implementation of a VBHC model, it is important to use a structured implementation methodology. This is aided by the use of a strong team, and providing the incentive to improve care by registering outcomes, in order to create benchmarking.